Refund policy

At seifbros.com, I aim to be fair, transparent, and clear when it comes to returns and refunds. This policy explains how returns and refunds are handled. By making a purchase or using our services, I agree to this Return and Refund Policy.

General Policy
All return and refund requests are reviewed on a case-by-case basis. Eligibility depends on the type of product or service purchased and compliance with the conditions outlined below.

Physical Products (If Applicable)
If I purchase a physical product from seifbros.com, I may request a return under the following conditions:

• The product is unused, undamaged, unopened, and in its original packaging
• The return request is submitted within 3 days from the date of delivery
• Proof of purchase is provided

Returned items must be sent back in the same condition in which they were received. I am responsible for return shipping costs unless the item is defective or incorrect.

Non-Returnable Items
Returns and refunds are not accepted for the following:

• Customized or made-to-order items
• Services that have already been delivered or partially delivered
• Promotional or discounted items, unless otherwise stated

Services
If I purchase a service from seifbros.com, refunds are not provided once the service has started or has been delivered.

If a service has not yet started, a refund request may be considered at the discretion of Seif Bros. Administrative or processing fees may be deducted.

Refunds
If my refund request is approved, the refund will be processed using the original payment method whenever possible.

Refund processing times may vary depending on the payment provider, but typically take between 7 and 14 business days.

Cash refunds are not provided unless explicitly stated.

Late or Missing Refunds
If I have not received my refund after the stated processing period, I should first check with my bank or payment provider. If the issue continues, I can contact Seif Bros using the contact details available on seifbros.com.

Damaged or Incorrect Items
If I receive a damaged, defective, or incorrect item, I must contact Seif Bros within 48 hours of delivery and provide clear photos along with order details.

If the issue is verified, a replacement or refund may be offered at no additional cost.

Cancellation Policy
Orders or services may only be canceled before processing or before the service begins. Once processing has started, cancellation is not guaranteed.

Changes to This Policy
Seif Bros reserves the right to update or modify this Return and Refund Policy at any time. Any changes will be posted on this page with an updated effective date.

Governing Law
This Return and Refund Policy is governed by the laws of the United Arab Emirates. Any disputes will fall under the exclusive jurisdiction of UAE courts.

Contact Information
If I have any questions about returns or refunds, I can contact Seif Bros through the contact information available on seifbros.com.